An Assessment of the Quality of Services in Public Libraries Based on the Users\' Perspective: A Case Study of the Public Libraries in The West Azerbaijan Province
Purpose: The main purpose of the present study is to assess the quality of services in the West Azerbaijan public libraries using the gap analysis model, based on the Users' Perspective. Method: This study is an applied research that was conducted by survey Method. The research population inclu...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Iran Public Libraries Foundation
2019-12-01
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| Series: | تحقیقات اطلاعرسانی و کتابخانههای عمومی |
| Subjects: | |
| Online Access: | http://publij.ir/article-1-1961-en.pdf |