Corporate Social Responsibility and Bank’s Performance under the Mediating Role of Customer Satisfaction and Bank Reputation

This paper aims to examine the indirect linkage between corporate social responsibility (CSR) and firm performance via the effects of customer satisfaction and bank reputation. The study applies Structural Equation Modelling (SEM) to a sample of top managers, finance managers, chief accountants, and...

Disgrifiad llawn

Manylion Llyfryddiaeth
Prif Awdur: Kim Quoc Trung Nguyen
Fformat: Erthygl
Iaith:English
Cyhoeddwyd: Ital Publication 2022-09-01
Cyfres:Emerging Science Journal
Pynciau:
Mynediad Ar-lein:https://ijournalse.org/index.php/ESJ/article/view/1279