Analysis of latent profiles and affected factors according to the implementation of a protection system against customer bullying in Korea

Abstract Background Instances of customers bullying employees at the workplace are increasing with the development of the service industry. Korea has established a worker protection system to prevent negative effects of customer bullying on workers’ health. This study identified the latent profile t...

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Bibliographic Details
Main Authors: Eun-Mi Baek, Eun-Hi Choi, Hye-Sun Jung
Format: Article
Language:English
Published: BMC 2022-02-01
Series:BMC Public Health
Subjects:
Online Access:https://doi.org/10.1186/s12889-022-12743-7