Analysis of Queueing System with Dynamic Rating-Dependent Arrival Process and Price of Service
We consider a multi-server queueing system with a visible queue and an arrival flow that is dynamically dependent on the system’s rating. This rating reflects the level of customer satisfaction with the quality and price of the provided service. A higher rating implies a higher arrival rate, which m...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2024-04-01
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| Series: | Mathematics |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2227-7390/12/7/1101 |