Pengaruh Komunikasi Interpersonal dan Kualitas Pelayanan Terhadap Kepuasan Konsumen
The General purpose of study was to determine the presence or absence of the influence of interpersonal communication and service quality toward consumer satisfaction. The hypothesis of this study is that there is the influence of interpersonal communication and service quality toward consumer satis...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Department of Psychology, Universitas Islam Indonesia
2012-01-01
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| Series: | Psikologika: Jurnal Pemikiran dan Penelitian Psikologi |
| Online Access: | https://journal.uii.ac.id/Psikologika/article/view/4138 |