Online health community—An empirical analysis based on grounded theory and entropy weight TOPSIS method to evaluate the service quality
Introduction With the enhancement of people's health awareness and the impact of the coronavirus pandemic in recent years, people's demand for online health information continues to expand, and online health communities (OHCs) have developed rapidly. However, the service quality of OHCs is...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2023-10-01
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| Series: | Digital Health |
| Online Access: | https://doi.org/10.1177/20552076231207201 |