Sentiment Analysis in the Sales Review of Indonesian Marketplace by Utilizing Support Vector Machine
The online store is changing people’s shopping behavior. Despite the fact, the potential customer’s distrust in the quality of products and service is one of the online store’s weaknesses. A review is provided by the online stores to overcome this weakness. Customers often write a review using langu...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Airlangga
2018-04-01
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| Series: | Journal of Information Systems Engineering and Business Intelligence |
| Subjects: | |
| Online Access: | https://e-journal.unair.ac.id/JISEBI/article/view/7852 |