Motives of mobile payment adoption during COVID-19 pandemic in Sri Lanka: a holistic approach of both customers' and retailers' perspectives

Purpose – This study aims to investigate the motives of mobile payment adoption from both customers' and retailers' perspectives in Sri Lanka during the COVID-19 pandemic period. It also aims to compare the motives of mobile payment adoption across rural and urban contexts. Design/methodol...

Full description

Bibliographic Details
Main Authors: P.G.S. Amila Jayarathne, B.T.K. Chathuranga, N.J. Dewasiri, Sudhir Rana
Format: Article
Language:English
Published: Emerald Publishing 2023-03-01
Series:South Asian Journal of Marketing
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/SAJM-03-2022-0013/full/pdf