Turned Upside Down: The Role of New York Patient Experience Leaders During COVID-19
At the epicenter of the COVID-19 crisis, New York’s largest health system, Northwell Health, leveraged leadership and innovation to ensure the health and well-being of patients, families, and employees. During this unprecedented time, the role of patient experience leader constantly morphed and tran...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2020-06-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/2374373520936200 |