THE USE AND APPLICATION OF ISHIKAWA'S SEVEN BASIC TOOLS IN EUROPEAN ORGANISATIONS
The objective of this research is to explore the statement of Dr Ishikawa that "95% of process problems can be rectified using the 7 Basic tools of Quality".This qualitative study utilising interviews found that only 15% of respondents stated Ishikawas tools could help solve more than 90%...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2022-12-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://ijqr.net/journal/v16-n4/7.pdf |