A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?

Employee-appreciation and related expressions are often used in the discourse and mission statements of companies and nearly every manager at least officially agrees to their importance. Frequently, however, the "theory in use" is different to such a degree that researchers and practitione...

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Main Authors: Harald Stummer, Elisabeth Nöhammer, Claudia Schusterschitz
Format: Article
Language:deu
Published: Psychosozial-Verlag GmbH & Co. KG 2011-03-01
Series:Journal für Psychologie
Subjects:
Online Access:http://www.journal-fuer-psychologie.de/jfp-2-2010-05.html
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author Harald Stummer
Elisabeth Nöhammer
Claudia Schusterschitz
author_facet Harald Stummer
Elisabeth Nöhammer
Claudia Schusterschitz
author_sort Harald Stummer
collection DOAJ
description Employee-appreciation and related expressions are often used in the discourse and mission statements of companies and nearly every manager at least officially agrees to their importance. Frequently, however, the "theory in use" is different to such a degree that researchers and practitioners talk and publish about phenomena characterized by the term 'desolidarization'.The present paper reports the results of a multi-method case study. The investigation was designed to explore the relationships between (1) perceived degree of employee-appreciation by the workforce, (2) subjective well-being, (3) individual absenteeism and presenteeism and, most importantly, (4) the potential moderating effects caused by direct supervisors plus their (5) immediate impact on the health status of their subordinates.In the company studied, the employees experienced an absolute non-appreciation by company policy and top management while the operative managers tried to be caring. This combination may lead to a Double-bind effect for the workforce which tends to be detrimental for their health.
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spelling doaj.art-0fcd86d3f7b8474687b37a05614c91c52022-12-22T00:25:13ZdeuPsychosozial-Verlag GmbH & Co. KGJournal für Psychologie0942-22852011-03-011825A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?Harald StummerElisabeth NöhammerClaudia SchusterschitzEmployee-appreciation and related expressions are often used in the discourse and mission statements of companies and nearly every manager at least officially agrees to their importance. Frequently, however, the "theory in use" is different to such a degree that researchers and practitioners talk and publish about phenomena characterized by the term 'desolidarization'.The present paper reports the results of a multi-method case study. The investigation was designed to explore the relationships between (1) perceived degree of employee-appreciation by the workforce, (2) subjective well-being, (3) individual absenteeism and presenteeism and, most importantly, (4) the potential moderating effects caused by direct supervisors plus their (5) immediate impact on the health status of their subordinates.In the company studied, the employees experienced an absolute non-appreciation by company policy and top management while the operative managers tried to be caring. This combination may lead to a Double-bind effect for the workforce which tends to be detrimental for their health.http://www.journal-fuer-psychologie.de/jfp-2-2010-05.htmlLeadershipDouble-bindhealthappreciation
spellingShingle Harald Stummer
Elisabeth Nöhammer
Claudia Schusterschitz
A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?
Journal für Psychologie
Leadership
Double-bind
health
appreciation
title A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?
title_full A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?
title_fullStr A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?
title_full_unstemmed A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?
title_short A Discussion Paper on Appreciation and Double-bind: Operative Managers as Moderators of Pathogenetic Firm Policy or Paradox as Patterns of Internal Communication?
title_sort discussion paper on appreciation and double bind operative managers as moderators of pathogenetic firm policy or paradox as patterns of internal communication
topic Leadership
Double-bind
health
appreciation
url http://www.journal-fuer-psychologie.de/jfp-2-2010-05.html
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