Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis
BackgroundWith digital delivery of health care services gaining prominence, patient portals have become a mainstay of many health care organizations. Despite the importance of patient portals, inconclusive data exist regarding the effect of patient portal use on patient satis...
Main Authors: | Aaron P Kinney, Balaji Sankaranarayanan |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2021-08-01
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Series: | Journal of Medical Internet Research |
Online Access: | https://www.jmir.org/2021/8/e19820 |
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