Modelling Compensation Policy for Quality and Delay Deterioration in Rail Transport

<p class="Paragraph">The contribution deals with the customers’ claims on provided services during train delay in personal railway transport. There is comparison between the situation in the Czech Republic (Brno main station) and Austria (Wien Westbahnhof) in the contribution. Develo...

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Bibliographic Details
Main Authors: Tatiana Molkova, Ivo Hruban
Format: Article
Language:English
Published: University of Zagreb, Faculty of Transport and Traffic Sciences 2013-06-01
Series:Promet (Zagreb)
Subjects:
Online Access:http://www.fpz.unizg.hr/traffic/index.php/PROMTT/article/view/331