Unveiling the Negative Customer Experience in Diagnostic Centers: A Data Mining Approach

Unveiling the Negative Customer Experience in Diagnostic Centers: A Data Mining Approach

Suman Agarwal,1 Ranjit Singh,1 Bhartrihari Pandiya,2 Dhrubajyoti Bordoloi2,3 1Department of Management Studies, Indian Institute of Information Technology Allahabad, Prayagraj, UP, India; 2National Forensic Science University, Gandhinagar, Gujrat, India; 3Department of Management, Nagaland Universit...

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Bibliographic Details
Main Authors: Agarwal S, Singh R, Pandiya B, Bordoloi D
Format: Article
Language:English
Published: Dove Medical Press 2024-04-01
Series:Journal of Multidisciplinary Healthcare
Subjects:
apriori algorithm
consumer complaints
complaints analysis
data mining
customer experience
Online Access:https://www.dovepress.com/unveiling-the-negative-customer-experience-in-diagnostic-centers-a-dat-peer-reviewed-fulltext-article-JMDH

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https://www.dovepress.com/unveiling-the-negative-customer-experience-in-diagnostic-centers-a-dat-peer-reviewed-fulltext-article-JMDH

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