The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand

Building on the stimulus-organism-response (SOR) framework, we proposed and tested a hypothesized model examining the effect of core service quality on national image and related behavioral intentions (i.e., intention to visit Korea and intention to purchase Korean products). Using 286 samples colle...

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Main Authors: Jong-Hwan Jeon, Kevin K. Byon, Hyunseok Song, Sung-Bae Roger Park
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-07-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.788257/full
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author Jong-Hwan Jeon
Kevin K. Byon
Hyunseok Song
Sung-Bae Roger Park
author_facet Jong-Hwan Jeon
Kevin K. Byon
Hyunseok Song
Sung-Bae Roger Park
author_sort Jong-Hwan Jeon
collection DOAJ
description Building on the stimulus-organism-response (SOR) framework, we proposed and tested a hypothesized model examining the effect of core service quality on national image and related behavioral intentions (i.e., intention to visit Korea and intention to purchase Korean products). Using 286 samples collected from Nakhon Ratchasima, Thailand, during the Korea-Thai Super Match, we conducted confirmatory factor analysis (CFA) and structural equation modeling (SEM) to examine the measurement model and the hypotheses, respectively. The results revealed that player attractiveness and emotional experience positively affected national image and behavioral intentions (i.e., intention to visit Korea and purchase Korean products). The findings stress that foreign spectators’ attitudes toward Korean women’s volleyball could translate into consumption behaviors (i.e., visits and Korean products) through the national image.
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spelling doaj.art-10d820eb0fe24d93a4944adadb50fc162022-12-22T00:45:39ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-07-011310.3389/fpsyg.2022.788257788257The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in ThailandJong-Hwan Jeon0Kevin K. Byon1Hyunseok Song2Sung-Bae Roger Park3Department of Sports Convergence, Kyungil University, Gyeongsan, South KoreaDepartment of Kinesiology, Indiana University Bloomington, Bloomington, IN, United StatesDepartment of Sport Management, Wellness, and Physical Education, University of West Georgia, Carrollton, GA, United StatesDepartment of Sport Industry, Hanyang University, Seoul, South KoreaBuilding on the stimulus-organism-response (SOR) framework, we proposed and tested a hypothesized model examining the effect of core service quality on national image and related behavioral intentions (i.e., intention to visit Korea and intention to purchase Korean products). Using 286 samples collected from Nakhon Ratchasima, Thailand, during the Korea-Thai Super Match, we conducted confirmatory factor analysis (CFA) and structural equation modeling (SEM) to examine the measurement model and the hypotheses, respectively. The results revealed that player attractiveness and emotional experience positively affected national image and behavioral intentions (i.e., intention to visit Korea and purchase Korean products). The findings stress that foreign spectators’ attitudes toward Korean women’s volleyball could translate into consumption behaviors (i.e., visits and Korean products) through the national image.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.788257/fullcore service qualitynational imageKorean Wavestimulus-organism-responsebehavioral intentions
spellingShingle Jong-Hwan Jeon
Kevin K. Byon
Hyunseok Song
Sung-Bae Roger Park
The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand
Frontiers in Psychology
core service quality
national image
Korean Wave
stimulus-organism-response
behavioral intentions
title The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand
title_full The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand
title_fullStr The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand
title_full_unstemmed The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand
title_short The influence of core service quality associated with Korean women’s volleyball on national image and consumption engagement of Korean products: Perspective of Korean Wave in Thailand
title_sort influence of core service quality associated with korean women s volleyball on national image and consumption engagement of korean products perspective of korean wave in thailand
topic core service quality
national image
Korean Wave
stimulus-organism-response
behavioral intentions
url https://www.frontiersin.org/articles/10.3389/fpsyg.2022.788257/full
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