Measuring performance at the supply chain level: the role of the chain director

Supply chains lack their own across-the-board managers that can design and implement a performance measurement system (PMS), nor do they have an explicit overall strategy from which the PMS can be derived. The focus of this article is to develop a qualitative theoretical model on PM in supply chains...

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Bibliographic Details
Main Authors: Job A.C. De Haan, Macarena Sacristán-Díaz
Format: Article
Language:English
Published: Universidad Politécnica de Valencia 2016-05-01
Series:WPOM : Working Papers on Operations Management
Subjects:
Online Access:http://polipapers.upv.es/index.php/WPOM/article/view/5380