Engaging the patient with HCV and Nash disease: a case study in 10 healthcare organizations in Italy

Over the last decade, increased attention has been placed on measuring and improving the health care experience of patients. Patient experience is an integral component of service quality and is increasingly recognised as one of the three “pillars of quality in healthcare” alongside clinical effecti...

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Bibliographic Details
Main Authors: Lucia Ferrara, Angelica Zazzera, Valeria D Tozzi
Format: Article
Language:English
Published: Ubiquity Press 2019-08-01
Series:International Journal of Integrated Care
Subjects:
Online Access:https://www.ijic.org/articles/4983