PERCEIVED VALUE AND TRUST TOWARDS PATIENT LOYALTY: A LITERATURE REVIEW
Increasing patient loyalty through patient-provider relationships becomes the key factor in medical providers’ successes. Perceived value is the long-term value that customers provide to hospitals. The creation of added value for customers, and increasing the level of satisfaction will make a major...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Fakultas Kesehatan Universitas Nahdlatul Ulama Surabaya
2022-09-01
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| Series: | Medical Technology and Public Health Journal |
| Subjects: | |
| Online Access: | https://journal2.unusa.ac.id/index.php/MTPHJ/article/view/3214 |