Sentiment Analysis for e-Payment Service Providers Using Evolutionary eXtreme Gradient Boosting

Sentiment Analysis for e-Payment Service Providers Using Evolutionary eXtreme Gradient Boosting

Online services depend primarily on customer feedback and communications. When this kind of input is lacking, the overall approach of the service provider can shift in unintended ways. These services rely on feedback to maintain consumer satisfaction. Online social networks are a rich source of cons...

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Bibliographic Details
Main Authors: Dana A. Al-Qudah, Ala' M. Al-Zoubi, Pedro A. Castillo-Valdivieso, Hossam Faris
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
Subjects:
Evolutionary
genetic algorithm
neutrality detector model
sentiment analysis
social network
XGBoost
Online Access:https://ieeexplore.ieee.org/document/9229408/

Internet

https://ieeexplore.ieee.org/document/9229408/

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