Who are frequent chatters? Characterization of frequent users in a 24/7 messenger-based psychological chat counseling service for children and adolescents

Who are frequent chatters? Characterization of frequent users in a 24/7 messenger-based psychological chat counseling service for children and adolescents

Background: Online helplines have shown a high acceptance, feasibility, and usability, especially with young people. Helplines usually aim to provide one-time crisis intervention; however, there are users who frequently use such services, tying a disproportionately large proportion of service capaci...

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Bibliographic Details
Main Authors: Zeki Efe, Sabrina Baldofski, Melanie Eckert, Lukas Guenthner, Shadi Saee, Julia Thomas, Richard Wundrack, Elisabeth Kohls, Christine Rummel-Kluge
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Internet Interventions
Subjects:
e-Mental health
Online intervention
Frequent user
Chat counseling
Young adults
Children
Online Access:http://www.sciencedirect.com/science/article/pii/S2214782923000386

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http://www.sciencedirect.com/science/article/pii/S2214782923000386

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