“Harnessing Customer Feedback for Product Recommendations: An Aspect-Level Sentiment Analysis Framework”
Abstract This research paper presents a novel approach for recommending products to customers based on their cared aspects by performing sentiment analysis on customer feedback. The proposed approach utilizes the WordNet database to identify and extract aspects from customer reviews and feedback, an...
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| Format: | Article |
| Language: | English |
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Springer Nature
2023-03-01
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| Series: | Human-Centric Intelligent Systems |
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| Online Access: | https://doi.org/10.1007/s44230-023-00018-2 |