Chi-Square Test of Word of Mouth Marketing with Impact on the Evaluation of Patients' Hospital and Services: An Application in Teaching and Research Hospital

The purpose of this study, using data provided from 223 inpatients in a teaching and research hospital, hospital’s preference is to explain the effect of word of mouth marketing. For this purpose, word of mouth marketing process is evaluated in terms of providing information about the hospital and t...

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Bibliographic Details
Main Authors: Yelda ŞENER, Sema BEHDİOĞLU
Format: Article
Language:English
Published: Gaziantep University 2014-12-01
Series:Gaziantep University Journal of Social Sciences
Subjects:
Online Access:http://dergipark.gov.tr/jss/issue/24228/256831?publisher=gantep