Customers' satisfaction towards Addis Ababa City's minibus taxi service
In Addis Ababa, Shared minibus taxis are contributing significantly more than any other form of public transit to meeting the city's transportation needs. But there were limited research done on taxis in general and customer satisfaction with minibus taxis in particular. Therefore, this study a...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2023-11-01
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| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844023093106 |