Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

BackgroundArtificial intelligence (AI)-driven chatbots are increasingly being used in health care, but most chatbots are designed for a specific population and evaluated in controlled settings. There is little research documenting how health consumers (eg, patients and caregivers) use chatbots for s...

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Bibliographic Details
Main Authors: Fan, Xiangmin, Chao, Daren, Zhang, Zhan, Wang, Dakuo, Li, Xiaohua, Tian, Feng
Format: Article
Language:English
Published: JMIR Publications 2021-01-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/1/e19928