Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study
BackgroundArtificial intelligence (AI)-driven chatbots are increasingly being used in health care, but most chatbots are designed for a specific population and evaluated in controlled settings. There is little research documenting how health consumers (eg, patients and caregivers) use chatbots for s...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2021-01-01
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Series: | Journal of Medical Internet Research |
Online Access: | https://www.jmir.org/2021/1/e19928 |