Customer behaviour analysis based on buying-data sparsity for multi-category products in pork industry: A hybrid approach

Understanding customer behaviour is crucial for business success. For achieving this goal, the Recency–Frequency–Monetary (RFM) model has been commonly recognised as an effective approach to analyse customer behaviour. However, the traditional RFM approach is a coarse method for quantifying customer...

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Bibliographic Details
Main Authors: Arthit Apichottanakul, Masayuki Goto, Kullaprapruk Piewthongngam, Supachai Pathumnakul
Format: Article
Language:English
Published: Taylor & Francis Group 2021-01-01
Series:Cogent Engineering
Subjects:
Online Access:http://dx.doi.org/10.1080/23311916.2020.1865598