Examination of Influential Factors on Bank of Industry & Mine Customers' Satisfaction
This essay proposes results of three investigations on satisfaction of Industry & Mine Bank's customers. This research rendered yearly and pursues following purposes: attainment to resolution for increasing customers' satisfaction, knowing of customers' attitudes on Bank employees...
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| Format: | Article |
| Language: | fas |
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University of Tehran
2009-03-01
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| Series: | مدیریت بازرگانی |
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| Online Access: | https://jibm.ut.ac.ir/article_20324_28034de07a057b46351d7b25f5f96b55.pdf |