Customer service in the residential property market of South Africa
An increasing number of estate agencies are entering the real estate market in South Africa and many are struggling to survive as competition grows stronger. Customer service has become of overriding importance to establish a differential advantage that will ensure long-term survival. This study inv...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2004-07-01
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| Series: | South African Journal of Economic and Management Sciences |
| Online Access: | https://sajems.org/index.php/sajems/article/view/1428 |