Business Processes Improvement by Using Consumers’ Knowledge
Business and public organizations can improve their business processes by using the knowledge of consumers hereinafter referred to as prosumers. The purpose of this paper is to identify these processes. Thus, the APQC Business Process Classification Model as well as the conceptual model of prosume...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego
2017-12-01
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| Series: | Problemy Zarządzania |
| Subjects: | |
| Online Access: | https://pz.wz.uw.edu.pl/resources/html/article/details?id=170345 |