Conceptual Model of Stakeholders' Investment-Engagement in Public e-Services

Public sector organisations increasingly engage people in collaborative designing of public services and highlight the benefits of public involvement. However, users' and other stakeholders' contribution in the design process are seldom accounted for. In this paper, we address the...

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Bibliographic Details
Main Author: Heli Kautonen
Format: Article
Language:English
Published: ASLERD 2017-09-01
Series:Interaction Design and Architecture(s)
Online Access:http://ixdea.uniroma2.it/inevent/events/idea2010/index.php?s=10&link=34_7_abstract