A 360-degree process improvement approach based on multiple models

Several models and methodologies have been defi ned in order to support organisational process improvement. The implementation and institutionalisation of these approaches allow organisations to improve, mature, acquire and institutionalise best practices and management systems from multiple approa...

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Bibliographic Details
Main Authors: César Jesús Pardo-Calvache, Félix Oscar García-Rubio, Mario Gerardo Piattini-Velthuis, Francisco José Pino-Correa, Maria Teresa Baldassarre
Format: Article
Language:English
Published: Universidad de Antioquia 2015-12-01
Series:Revista Facultad de Ingeniería Universidad de Antioquia
Subjects:
Online Access:https://revistas.udea.edu.co/index.php/ingenieria/article/view/21966