A 360-degree process improvement approach based on multiple models

Several models and methodologies have been defi ned in order to support organisational process improvement. The implementation and institutionalisation of these approaches allow organisations to improve, mature, acquire and institutionalise best practices and management systems from multiple approa...

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Main Authors: César Jesús Pardo-Calvache, Félix Oscar García-Rubio, Mario Gerardo Piattini-Velthuis, Francisco José Pino-Correa, Maria Teresa Baldassarre
Format: Article
Language:English
Published: Universidad de Antioquia 2015-12-01
Series:Revista Facultad de Ingeniería Universidad de Antioquia
Subjects:
Online Access:https://revistas.udea.edu.co/index.php/ingenieria/article/view/21966
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author César Jesús Pardo-Calvache
Félix Oscar García-Rubio
Mario Gerardo Piattini-Velthuis
Francisco José Pino-Correa
Maria Teresa Baldassarre
author_facet César Jesús Pardo-Calvache
Félix Oscar García-Rubio
Mario Gerardo Piattini-Velthuis
Francisco José Pino-Correa
Maria Teresa Baldassarre
author_sort César Jesús Pardo-Calvache
collection DOAJ
description Several models and methodologies have been defi ned in order to support organisational process improvement. The implementation and institutionalisation of these approaches allow organisations to improve, mature, acquire and institutionalise best practices and management systems from multiple approaches. However, there are two issues, which have to be kept in mind. On one hand, it is possible to fi nd several similarities amongst improvement, management and governance approaches. Experts and practitioners can thereby save, improve and optimize the organisational efforts using the best parts of existing models as building blocks; they can thus be prepared to deconstruct models, aiming for their designs to meet multiple needs. On the other hand, nonetheless, there are other factors which may infl uence, for example, compliance, or those aspects related to structural differences such as terminology, size, process, element structure, content, granularity, and complexity, which make diffi cult to work in multi-model environments. This being the case, the people involved need a map or guideline telling them how to carry out the harmonisation of models and standards that have to be implemented inside their organisations. In the quest to help support the work of harmonization of multiple models, this paper presents a framework that defi nes elements needed for the harmonization of multiple reference models to occur, as well as its application to three case studies. The results obtained show that the framework proposed has allowed the harmonization of several models.
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spelling doaj.art-15b5a0974a4f4b58aa434d4ff41932202023-03-23T12:30:43ZengUniversidad de AntioquiaRevista Facultad de Ingeniería Universidad de Antioquia0120-62302422-28442015-12-017710.17533/udea.redin.n77a12A 360-degree process improvement approach based on multiple modelsCésar Jesús Pardo-Calvache0Félix Oscar García-Rubio1Mario Gerardo Piattini-Velthuis2Francisco José Pino-Correa3Maria Teresa Baldassarre4University of CaucaCastilla-La Mancha universityCastilla-La Mancha universityUniversity of CaucaUniversity of Bari Several models and methodologies have been defi ned in order to support organisational process improvement. The implementation and institutionalisation of these approaches allow organisations to improve, mature, acquire and institutionalise best practices and management systems from multiple approaches. However, there are two issues, which have to be kept in mind. On one hand, it is possible to fi nd several similarities amongst improvement, management and governance approaches. Experts and practitioners can thereby save, improve and optimize the organisational efforts using the best parts of existing models as building blocks; they can thus be prepared to deconstruct models, aiming for their designs to meet multiple needs. On the other hand, nonetheless, there are other factors which may infl uence, for example, compliance, or those aspects related to structural differences such as terminology, size, process, element structure, content, granularity, and complexity, which make diffi cult to work in multi-model environments. This being the case, the people involved need a map or guideline telling them how to carry out the harmonisation of models and standards that have to be implemented inside their organisations. In the quest to help support the work of harmonization of multiple models, this paper presents a framework that defi nes elements needed for the harmonization of multiple reference models to occur, as well as its application to three case studies. The results obtained show that the framework proposed has allowed the harmonization of several models. https://revistas.udea.edu.co/index.php/ingenieria/article/view/21966software process improvement (SPI)modelsstandardsharmonization of multiple models and standards
spellingShingle César Jesús Pardo-Calvache
Félix Oscar García-Rubio
Mario Gerardo Piattini-Velthuis
Francisco José Pino-Correa
Maria Teresa Baldassarre
A 360-degree process improvement approach based on multiple models
Revista Facultad de Ingeniería Universidad de Antioquia
software process improvement (SPI)
models
standards
harmonization of multiple models and standards
title A 360-degree process improvement approach based on multiple models
title_full A 360-degree process improvement approach based on multiple models
title_fullStr A 360-degree process improvement approach based on multiple models
title_full_unstemmed A 360-degree process improvement approach based on multiple models
title_short A 360-degree process improvement approach based on multiple models
title_sort 360 degree process improvement approach based on multiple models
topic software process improvement (SPI)
models
standards
harmonization of multiple models and standards
url https://revistas.udea.edu.co/index.php/ingenieria/article/view/21966
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