Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping

Abstract The purpose of this study is to investigate Thai, Vietnamese and Indonesian consumers’ responses to cross-border online shopping for Korean fashion products using 3D virtual fitting technology. In order to examine the factors affecting a consumer’s attitude toward virtual fitting technology...

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Main Authors: Heesoon Yang, Yunjeong Kim
Format: Article
Language:English
Published: SpringerOpen 2024-02-01
Series:Fashion and Textiles
Subjects:
Online Access:https://doi.org/10.1186/s40691-024-00372-0
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author Heesoon Yang
Yunjeong Kim
author_facet Heesoon Yang
Yunjeong Kim
author_sort Heesoon Yang
collection DOAJ
description Abstract The purpose of this study is to investigate Thai, Vietnamese and Indonesian consumers’ responses to cross-border online shopping for Korean fashion products using 3D virtual fitting technology. In order to examine the factors affecting a consumer’s attitude toward virtual fitting technology and the purchase intention of Korean fashion products, technology acceptance model, which represents cross-border site characteristics, and technology readiness, which represents a consumer's belief in technology, were used in combination with technology readiness and acceptance model. An online survey was conducted with male and female consumers in their 20 s and 30 s residing in Vietnam, Indonesia, and Thailand. A structural equation model analysis was performed using smart PLS to verify the research model. Among the dimensions of technological readiness, optimism and innovativeness had a positive effect on consumers' perceptions of the cross-border site, and discomfort had a negative effect. Perceived usefulness, enjoyment, and perceived fit had a significant effect on the attitude toward virtual fitting technology, and the effect of enjoyment was the greatest. This study highlighted the role of each dimension of technology readiness by verifying consumer acceptance of virtual fitting technology in cross-border online transactions. It also emphasized the role of perceived enjoyment in technology acceptance.
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spelling doaj.art-15d7dbc6e7f24a42bba238ca892f34d52024-03-05T17:43:58ZengSpringerOpenFashion and Textiles2198-08022024-02-0111112110.1186/s40691-024-00372-0Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shoppingHeesoon Yang0Yunjeong Kim1Department of Fashion and Textiles, Sangmyung UniversityInstitute of Arts and Culture, Chung-Ang UniversityAbstract The purpose of this study is to investigate Thai, Vietnamese and Indonesian consumers’ responses to cross-border online shopping for Korean fashion products using 3D virtual fitting technology. In order to examine the factors affecting a consumer’s attitude toward virtual fitting technology and the purchase intention of Korean fashion products, technology acceptance model, which represents cross-border site characteristics, and technology readiness, which represents a consumer's belief in technology, were used in combination with technology readiness and acceptance model. An online survey was conducted with male and female consumers in their 20 s and 30 s residing in Vietnam, Indonesia, and Thailand. A structural equation model analysis was performed using smart PLS to verify the research model. Among the dimensions of technological readiness, optimism and innovativeness had a positive effect on consumers' perceptions of the cross-border site, and discomfort had a negative effect. Perceived usefulness, enjoyment, and perceived fit had a significant effect on the attitude toward virtual fitting technology, and the effect of enjoyment was the greatest. This study highlighted the role of each dimension of technology readiness by verifying consumer acceptance of virtual fitting technology in cross-border online transactions. It also emphasized the role of perceived enjoyment in technology acceptance.https://doi.org/10.1186/s40691-024-00372-03D virtual fitting technologySoutheast AsiaTechnology readiness and acceptance modelTechnology acceptance modelTechnology readiness
spellingShingle Heesoon Yang
Yunjeong Kim
Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping
Fashion and Textiles
3D virtual fitting technology
Southeast Asia
Technology readiness and acceptance model
Technology acceptance model
Technology readiness
title Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping
title_full Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping
title_fullStr Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping
title_full_unstemmed Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping
title_short Southeast Asian consumer acceptance of 3D virtual fitting technologies in cross-border online shopping
title_sort southeast asian consumer acceptance of 3d virtual fitting technologies in cross border online shopping
topic 3D virtual fitting technology
Southeast Asia
Technology readiness and acceptance model
Technology acceptance model
Technology readiness
url https://doi.org/10.1186/s40691-024-00372-0
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