Analyzing ChatGPT adoption drivers with the TOEK framework

Abstract With the rapid advancements in AI technology and its growing impact on various aspects of daily life, understanding the factors that influence users' adoption intention becomes essential. This study focuses on the determinants affecting the adoption intention of ChatGPT, an AI-driven l...

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Main Authors: Hyeon Jo, Youngsok Bang
Format: Article
Language:English
Published: Nature Portfolio 2023-12-01
Series:Scientific Reports
Online Access:https://doi.org/10.1038/s41598-023-49710-0
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author Hyeon Jo
Youngsok Bang
author_facet Hyeon Jo
Youngsok Bang
author_sort Hyeon Jo
collection DOAJ
description Abstract With the rapid advancements in AI technology and its growing impact on various aspects of daily life, understanding the factors that influence users' adoption intention becomes essential. This study focuses on the determinants affecting the adoption intention of ChatGPT, an AI-driven language model, among university students. The research extends the Technology-Organization-Environment (TOE) framework by integrating the concept of knowledge application. A cross-sectional research design was employed, gathering data through a survey conducted to university students. Structural equation modeling was used to analyze the data, aimed at examining the relationships between key determinants influencing adoption intention. The findings of this research indicate that factors such as network quality, accessibility, and system responsiveness contribute to satisfaction. Furthermore, satisfaction, organizational culture, social influence, and knowledge application significantly affect adoption intention. These findings offer both theoretical and practical implications.
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spelling doaj.art-15f3fc4825e145178f686ce4efbbaaa72023-12-24T12:18:12ZengNature PortfolioScientific Reports2045-23222023-12-0113111710.1038/s41598-023-49710-0Analyzing ChatGPT adoption drivers with the TOEK frameworkHyeon Jo0Youngsok Bang1Headquarters, HJ Institute of Technology and ManagementSchool of Business, Yonsei UniversityAbstract With the rapid advancements in AI technology and its growing impact on various aspects of daily life, understanding the factors that influence users' adoption intention becomes essential. This study focuses on the determinants affecting the adoption intention of ChatGPT, an AI-driven language model, among university students. The research extends the Technology-Organization-Environment (TOE) framework by integrating the concept of knowledge application. A cross-sectional research design was employed, gathering data through a survey conducted to university students. Structural equation modeling was used to analyze the data, aimed at examining the relationships between key determinants influencing adoption intention. The findings of this research indicate that factors such as network quality, accessibility, and system responsiveness contribute to satisfaction. Furthermore, satisfaction, organizational culture, social influence, and knowledge application significantly affect adoption intention. These findings offer both theoretical and practical implications.https://doi.org/10.1038/s41598-023-49710-0
spellingShingle Hyeon Jo
Youngsok Bang
Analyzing ChatGPT adoption drivers with the TOEK framework
Scientific Reports
title Analyzing ChatGPT adoption drivers with the TOEK framework
title_full Analyzing ChatGPT adoption drivers with the TOEK framework
title_fullStr Analyzing ChatGPT adoption drivers with the TOEK framework
title_full_unstemmed Analyzing ChatGPT adoption drivers with the TOEK framework
title_short Analyzing ChatGPT adoption drivers with the TOEK framework
title_sort analyzing chatgpt adoption drivers with the toek framework
url https://doi.org/10.1038/s41598-023-49710-0
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