Betwixt agency and accountability: re-visioning street-level bureaucrats
This paper presents a critical assessment of the much-discussed tension between bureaucratic accountability and the contextual discretion of ‘street-level bureaucrats’ (i.e. front-line public sector workers). Based on an extensive literature review, the paper outlines the implications of the exerci...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
UTS ePRESS
2022-05-01
|
| Series: | Commonwealth Journal of Local Governance |
| Subjects: | |
| Online Access: | http://10.44.11.29:8080/index.php/cjlg/article/view/8173 |