Application of big data method in forecasting potential sensitive customers of electric power

With the continuous development and extension of 95598 business,the intensity of manual telephone traffic increases.In order to further deepen the consciousness and understanding of the hidden features and the demands of the customers,improve the customer service level of 95598,the typical applicati...

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Bibliographic Details
Main Authors: Xiaofeng CHEN, Yadi ZHAO, Lipeng ZHANG, Feng ZHU
Format: Article
Language:zho
Published: Beijing Xintong Media Co., Ltd 2019-11-01
Series:Dianxin kexue
Subjects:
Online Access:http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2019271/