Importance-Performance Analysis of Online Insurance: Communication and Networking

Over the past few decades, drastic advances in technology have forced insurers to seek transformation in order to survive in a changing environment. Along with the outbreak of COVID-19, online insurance has become a much-needed distribution channel for insurers, not only as a cost-effective option,...

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Bibliographic Details
Main Authors: Ming-Hsi Tang, Yu-Lin Niu
Format: Article
Language:English
Published: MDPI AG 2023-06-01
Series:Engineering Proceedings
Subjects:
Online Access:https://www.mdpi.com/2673-4591/38/1/7