Initial Development of a Patient Reported Experience Measure for Older Adults Attending the Emergency Department: Part I—Interviews with Service Users

Initial Development of a Patient Reported Experience Measure for Older Adults Attending the Emergency Department: Part I—Interviews with Service Users

Older adults are a major Emergency Department (ED) user group who may be especially vulnerable to the consequences of crowding and sub-optimal care. Patient experience is a critical component of high-quality ED care and has previously been conceptualised using a framework focusing on patients’ needs...

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Bibliographic Details
Main Authors: Blair Graham, Jason E. Smith, Pam Nelmes, Rosalyn Squire, Jos M. Latour
Format: Article
Language:English
Published: MDPI AG 2023-02-01
Series:Healthcare
Subjects:
emergency medicine
emergency department
aged
patient experience
communication
Online Access:https://www.mdpi.com/2227-9032/11/5/717

Internet

https://www.mdpi.com/2227-9032/11/5/717

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