DEVELOPMENT CUSTOMER KNOWLEDGE MANAGEMENT (CKM) MODELS IN PURBALINGGA HOSPITALITY USING SOFT SYSTEMS METHODOLOGY (SSM)

Abstract Development of the tourism sector is part of the national development efforts that are being implemented in Indonesia. This research was conducted with the customer to make an overview of knowledge management models to address the existing problems in hospitality in the hospitality Purba...

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Bibliographic Details
Main Authors: Nur Chasanah, Dana Indra Sensuse, Jonathan Sofian Lusa
Format: Article
Language:English
Published: Fakultas Ilmu Komputer, Universitas Indonesia 2014-08-01
Series:Jurnal Sistem Informasi
Subjects:
Online Access:http://jsi1.cs.ui.ac.id/index.php/jsi/article/view/371