Assessing the Satisfaction of Active Members of The Central Library of Khuzestan Province in the Quality of Services by Using Kano-LibQUAL Model

Aim: The present study aims to measure the satisfaction of active members of the central library of Khuzestan province in the quality of services by using Kano-LibQUAL model.Research Methodology: This study has been conducted by using the survey method; the data collection tool was the standard ques...

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Bibliographic Details
Main Authors: Leila Bazrkar, Fariba Nazari
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2018-01-01
Series:بازیابی دانش و نظام‌های معنایی
Subjects:
Online Access:https://jks.atu.ac.ir/article_8022_f7303bf1046856a4be4b68bba286bba1.pdf