Assessing the Satisfaction of Active Members of The Central Library of Khuzestan Province in the Quality of Services by Using Kano-LibQUAL Model
Aim: The present study aims to measure the satisfaction of active members of the central library of Khuzestan province in the quality of services by using Kano-LibQUAL model.Research Methodology: This study has been conducted by using the survey method; the data collection tool was the standard ques...
Main Authors: | , |
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Format: | Article |
Language: | fas |
Published: |
Allameh Tabataba'i University Press
2018-01-01
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Series: | بازیابی دانش و نظامهای معنایی |
Subjects: | |
Online Access: | https://jks.atu.ac.ir/article_8022_f7303bf1046856a4be4b68bba286bba1.pdf |