Understanding the robotic restaurant experience: a multiple case study

Purpose – The purpose of this study is to investigate the robotic restaurant experience of travellers around the world and understand the components of robotic restaurant experience. Design/methodology/approach – Travellers who had experienced a robotic restaurant were purposefully selected as a sam...

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Bibliographic Details
Main Authors: Faruk Seyitoğlu, Stanislav Ivanov
Format: Article
Language:English
Published: Emerald Publishing 2022-04-01
Series:Journal of Tourism Futures
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JTF-04-2020-0070/full/pdf?title=understanding-the-robotic-restaurant-experience-a-multiple-case-study