Benefits, Problems, and Potential Improvements in a Nationwide Patient Portal: Cross-sectional Survey of Pharmacy Customers’ Experiences

BackgroundPatient engagement is a worldwide trend in health care. Patient portals have the potential to increase patients’ knowledge about their health and care and therefore enhance patient engagement. Portal users’ experiences are needed to determine if these portals work a...

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Bibliographic Details
Main Authors: Maria Sääskilahti, Anna Ojanen, Riitta Ahonen, Johanna Timonen
Format: Article
Language:English
Published: JMIR Publications 2021-11-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/11/e31483