Pengaruh Kualitas Pelayanan terhadap Kepuasan dan Loyalitas Nasabah di Bank Muamalat Indonesia Kantor Cabang Yogyakarta

Abstract: Based on the t test, the Service Quality variable influences Customer Satisfaction at the Bank Muamalat Indonesia Branch Office in Yogyakarta, which can be indicated by tcount greater than t table (1,981> 1,290). And in the results of this study, researchers can conclude that the above...

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Bibliographic Details
Main Authors: Annas Syams Rizal Fahmi, Faridl Noor Hilal
Format: Article
Language:English
Published: Fakultas Ekonomi dan Bisnis Islam IAIN Ponorogo 2019-06-01
Series:El Barka
Subjects:
Online Access:https://jurnal.iainponorogo.ac.id/index.php/elbarka/article/view/1646