Design and validation of a scale to evaluate the impact of implementing a quality management system in schools

Implementation of quality management systems in educational organisations is a fact in many countries. Schools adopt systems to establish an improvement plan, based on evaluating everything they do. Evidence of the improvement and changes must be gathered and tools and techniques are thus required t...

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Bibliographic Details
Main Authors: Rafael Carballo Santaolalla, Mª José Fernández Díaz, Jesús Miguel Rodríguez Mantilla
Format: Article
Language:English
Published: Universidad Complutense de Madrid 2017-03-01
Series:Revista Complutense de Educación
Subjects:
Online Access:https://revistas.ucm.es/index.php/RCED/article/view/51646