MEASURING CUSTOMER PERCEPTION TOWARDS ROAD TRANSPORT DEPARTMENT BRANCHES BASED ON CONTENT ANALYSIS
Customer perception is an important element for all service providers including government office. The road transport enforcer, Road Transport Department (RTD) Malaysia always ensures that the customers are satisfied with their services especially at their service counters throughout the country. Cu...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
UiTM Press
2022-03-01
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| Series: | Malaysian Journal of Computing |
| Subjects: |