The Impact of Emotional Intelligence on Employees' Performance in Hotel Industry: Mediator Role of Emotional Labor Acting Strategies and Emotional Exhaustion
The aim of the present study is to explore and examine the effect of emotional intelligence on employee’s performance through the mediating role of emotional labor acting strategies and emotional exhaustion in hotel industry. The statistical population included employees of four and five-star hotels...
Main Authors: | , , , |
---|---|
Format: | Article |
Language: | fas |
Published: |
Allameh Tabataba'i University Press
2017-04-01
|
Series: | Muṭāli̒āt-i Mudīriyyat-i Gardishgarī |
Subjects: | |
Online Access: | https://tms.atu.ac.ir/article_7300_86dc15f1d7b506a6333b516dc471eefc.pdf |