Factors Influencing Electronic Brand Love and E-Loyalty

This research aims to evaluate the effect of consumer traits, service quality, perception-based factors, customer satisfaction, and e-trust on electronic brand love and e-loyalty. In this study, a cross-sectional survey is conducted based on the questionnaire method to collect data from a sample of...

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Bibliographic Details
Main Authors: Reza Salehzadeh, Arash AdelPanah, seyed Mehdi Mirmehdi
Format: Article
Language:fas
Published: University of Tehran 2023-04-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_92362_e75c731f9793097775da4fb8a0ab75a2.pdf