The impact of gamification elements on customer engagement

Gamification is a relatively new concept that has seen a significant increase in its use in recent years. Gamification involves the application of game elements in a non-gaming environment to create a gaming experience related to a product or service. The aim of this research is to investigate the i...

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Bibliographic Details
Main Authors: Mahsa Akbari, mostafa bigdeli, Parvaneh Charestad
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2023-09-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_16612_a0fe6a05bb32a107fa6a1a1cf0b6b244.pdf