The Resource Bind: System Failure and Legitimacy Threats in Sociotechnical Organizations

The Resource Bind: System Failure and Legitimacy Threats in Sociotechnical Organizations

This paper decouples legitimacy crises from technical failure, observing what happens when sociotechnical organizations confront a legitimacy crisis that does not stem from a technical failure. We draw on two parallel ethnographic studies within U.S. governmental agencies which administer complex so...

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Bibliographic Details
Main Authors: Janet A. Vertesi, danah boyd
Format: Article
Language:English
Published: University of Bologna 2024-03-01
Series:Sociologica
Subjects:
failure
legitimacy
organizations
technology
science
Online Access:https://sociologica.unibo.it/article/view/18894

Internet

https://sociologica.unibo.it/article/view/18894

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