Digitalisation and IT Strategy in the Hospitality Industry

Digitalisation and IT Strategy in the Hospitality Industry

This article explores how digitalisation is impacting the hospitality industry and assesses the evolving role of an Information Technology (IT) strategy in the digitalisation process. The research approach is qualitative and inductive, based on six in-depth interviews with senior IT professionals in...

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Bibliographic Details
Main Authors: Martin Wynn, Carmen Lam
Format: Article
Language:English
Published: MDPI AG 2023-10-01
Series:Systems
Subjects:
digitalisation
IT strategy
digital transformation
hospitality industry
hotel industry
key properties
Online Access:https://www.mdpi.com/2079-8954/11/10/501

Internet

https://www.mdpi.com/2079-8954/11/10/501

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