Metacognitive cultural intelligence and service delivery at casual dining restaurants in Bloemfontein
Orientation: Workplace diversity and intercultural interaction are undisputed realities in the new world of work. This is especially true for casual dining restaurants that are labour intensive and customer-oriented, catering for culturally diverse patrons. Research purpose: The study investigated...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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AOSIS
2024-07-01
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| Series: | SA Journal of Human Resource Management |
| Subjects: | |
| Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/2566 |